Please do not enter the fields with horses or sheep.
Please do not feed any animals in the fields.
There is electric wire attached to the fence to prevent the horses leaning over the fence.
Please ensure that you do not attempt to climb the fence.
If you do touch the electric fence by mistake, it will give you a bit of a kick but nothing too painful.
2. Terms
Bookings are from 3pm on day of arrival to 11am on day of departure (subject to unavoidable delays).
Later departure can sometimes be arranged, please ask.
Upon departure you are obliged to leave the house in a clean and tidy condition.
3. Booking confirmation
Bookings will be confirmed upon receipt of 20% of the accommodation rental. The balance is due 8 weeks before the holiday. This will be in the form of a confirmation receipt from Yew Tree Cottage. This will have the dates of your booking, the total amount payable for your booking and the dates on which payments are due. We will issue you with your confirmation receipt by email or, if requested, by post
The deposit is non-returnable.
Method of Payment – Bank Transfer or Cheques to be made payable to ‘The Plough Inn’ unless the booking has been made at short notice where the same day bank transfer is required.
4. Cancellation
Contact us immediately by telephone or email if you must cancel your holiday.
If a cancellation is made after settling the balance a part refund will only be given if the dates in question are re-let. We will endeavour to re-let and if successful will refund the whole (minus admin of up to £50) up to a maximum of the rental we achieve for the re-let, bearing in mind that we may have to discount the rental to achieve a re-let at short notice.
5. Availability
Should the property not be available due to circumstances beyond our control (for example fire, theft or damage) we cannot guarantee to provide alternative accommodation, in which case all sums will be returned to you in full. You will have no claim against us.
6. Number in your party
The number of persons using the accommodation Yew Tree Holiday Cottage (except for babies in cots where applicable) shall not exceed the max stated unless previously arranged.
Cots are deemed suitable for babies up to 2 years. The owner reserves the right to refuse admission to any persons or animals not declared on the booking form or agreed to in writing at an earlier date. We reserve the right to cancel our contract, and demand the payment of the extra £150, should this condition not be observed.
7. Damage
Articles found to be missing or broken from the house or garden area will be paid for by you as the person making the booking, as will damage to the fabric (reasonable wear and tear accepted). The owner will not be responsible for any loss or damage whatsoever to any property, including vehicles, belongings to the you as the person making the booking or any member of the party.
8. Web site
The information given on this website is given in good faith. We reserve the right to make changes in the interest of improvement. All links to external websites are provided for interest only, we cannot be held responsible for the content of these websites.
9. Holiday Insurance
Once the booking is confirmed you as the person making the booking is responsible for the total cost of the holiday.
In the event of cancellation, we will endeavor to re-let the property and make a refund of monies paid less the deposit which is non-refundable.
We would recommend that holiday insurance be taken out.
10. Complaints
If you are not entirely satisfied with the property, please contact the owner immediately and every effort will be made to make right any problem.
Complaints not reported during occupancy cannot be investigated at later stage.
11. Our rights of access
The property owner or his representative shall be allowed access at any reasonable time during the holiday occupancy.
12. Non-Smoking Property
Yew Tree Holiday Cottage is non-smoking. However, smoking is permitted outside the property and ashtrays are provided for this purpose.
13. You as the person making the booking
You as the person making the booking, will be responsible for all members of your party. You, as the person in charge of your party, must be at least 18 years old at the time of booking
You as the person making the booking, are responsible for the holiday accommodation and its equipment during the period of your stay. The accommodation, equipment, utensils etc. should be left in the same state of cleanliness and general order in which it was found (i.e. the last load in the dishwasher is acceptable!).
14. Personal Information
All personal information collected through the forms in this website will be used only for the purpose intended, e.g. to answer an inquiry or to process a holiday booking.
Personal information will not be retained for longer than is necessary to satisfy the enquiry or booking made.
We will not pass your personal details to third parties without your permission
PLEASE GET IN TOUCH IF THERE IS ANYTHING YOU ARE UNSURE ABOUT IN THESE TERMS.
WE AIM TO MAKE YOUR STAY AS PLEASURABLE AS POSSIBLE.
Dogs
You as the person making the booking must let the owner, or his representative know if they have a dog in their party before booking is made.
There is an extra charge of £40 per dog per stay.
Any damage caused by dogs must be paid for on departure. The cottage will be inspected on departure to check there is no damage and the property is left in a satisfactory condition.
All dogs permitted to stay must be kept under strict and proper control at all times.
They must not be left alone at any time in or near the accommodation
They must not be allowed on the cottage furniture and beds.
They should be walked away from the grounds for toiletry purposes.
Dogs are not allowed to enter fields with horses or other animals.
On your departure the property should be vacuumed to remove any hairs that may have accumulated.
However, we would ask that you considered the following points so that our future doggy guests
(and their owners!) enjoy their holidays as much as we hope you do.
Canine companions often love to have their own blankets with them – and humans prefer beds, sofas and chairs free from dog hairs! Therefore, your dog needs to spend its holiday downstairs and to use his own blanket/bed for sleeping and resting. Stair gates are provided to keep the dog downstairs.
Please, can you make sure that you clean up after your dog. You will find some poo bags in the ‘dog welcome basket’ in the house, for use on the lawn in the garden area. Please depose of the poo bags into the dog poo bin provided outside
As we know the weather can be unpredictable, so if it gets wet and muddy, you will find a hose opposite the laundry door for washing his/her paws. We can provide an old towel, please ask!
Dogs get lonely too, so please do not leave your dog in the property on its own!!! It is likely that it will become agitated and therefore it can scratch the furniture, or it can hurt itself.
Dog Emergency
In case there is an emergency, and something happened to your dog, you can contact Marches Veterinary Group
Ryelands Orchard, Leominster HR6 8PN
Leominster Surgery:
01568 612266
Yew Tree Holiday Cottage. Stoke Lane, Stoke Lacy, BROMYARD, HEREFORDSHIRE. HR7 4HD, UNITED KINGDOM